Flavien satisfies all your voice calling needs with industry-leading international A-Z Voice Termination.
Let our experts handle your wholesale voice routing needs, so, you can focus on growing your bottom line. Fulfill all your voice calling needs with our leading wholesale A-Z Voice Termination. Our voice solution is delivered across our leading global footprint providing optimized access, connectivity, and value-added options. Benefit from greater price stability, quality service, and insight driven by customer focus, and the advantages of leading experience and infrastructure to give your business a leading edge in the market.
How it works
We offer A-Z Voice Termination plans with 3 types of routing and quality options that meet a variety of needs. Each option is designed to be economical, competitive, and reliable. We also have many customization options available for customers with unique voice requirements.
Platinum Voice
Platinum Quality, Cost-Driven Voice Termination
Key Features
- Real-time Quality Monitoring and Management
- Designed for Consumer Voice
- Full Coverage and High Stability
- Highest levels of quality, reliability, and stability for international calls
- Real-time monitoring and management
- Ideal for retail
- Optimal balance of cost and quality
PROVEN EXPERTISE
As one of the best carriers of international phone calls, Flavien has the capacity and proven expertise to complete calls globally. With our Platinum Voice service, we’re delivering the reliable quality and full coverage retail consumers require.
retail operators to capitalize on the growing demand for international service without investing in international network infrastructure. As one of the best carriers of international voice, Flavien has the capacity and proven expertise to complete calls globally. With our Platinum Voice service, we’re delivering the reliable quality and full coverage retail consumers require.
FULL COVERAGE
Our routing is managed for maximum completion which makes the service ideal for retail customers. Platinum Voice provides competitive A-Z rates along with active LCR management to ensure full coverage and capacity, and routes are selected based on providers that deliver the best route stability, cost, and voice quality.
INTERCONNECT OPTIONS
IP connections via the public Internet from anywhere in the world, leveraging Flavien’ proprietary IP technologies for superior quality
PROACTIVE MONITORING AND QUALITY MANAGEMENT
Platinum routes are actively managed by Flavien to maintain high performance. By monitoring certified routes 24/7 and in near real time, Flavien network operations center (NOC) specialists are able to anticipate potential problems, as well as immediately address trouble reports to maintain quality. When routing retail voice traffic, Flavien utilizes its direct interconnections to more than 100 countries and Tier One providers for back-up, overflow, and destinations not directly accessible from the Flavien network.
PRICING STABILITY
Platinum Voice is designed to provide retail customers with the highest level of quality, reliability and stability in their international routing, so that they can stay focused on building their retail business. Platinum Voice pricing is generally more stable than other wholesale voice products. With Platinum Voice, Flavien offers retail service providers a great strategic advantage in the international voice market, ensuring that their retail customers receive the highest quality in international calling service while taking full advantage of our lower cost VoIP infrastructure.
Premium Voice
Premium Quality Worldwide Voice Termination
Customers require exceptional voice termination service worldwide. Our Premium Voice was created especially for mobile operators who require advanced features such as guaranteed CLI, Fax, capability.
Key Features
- International fixed and mobile voice traffic terminated via direct links and carefully selected suppliers
- Intended for both fixed and mobile operators focusing on premium quality
- Competitive and stable pricing
- Premium Voice is offered with extended quality guarantees and is routed and proactively tested through dedicated procedures.
Guaranteed features include:
- CLI
- Fax — Delivery of Fax calls globally (destinations available upon request)
- Industry-leading quality— Higher Answer Seizure Ratio (ASR) and Network Effectiveness Ratio (NER) than market level
- Worldwide voice termination — More than 200 countries and territories via bilateral and direct routes, with carefully selected suppliers. Availability of destinations in customized lists
INTERCONNECT OPTIONS:
IP connections via the public Internet from anywhere in the world.
QUALITY ASSURANCE
- Priority in customer support
- Real-time monitoring of quality parameters, such as Answer Seizure Ratio (ASR) and Network Effectiveness Ratio (NER)
- Proactive regular testing on Fax, and CLI delivery
- Central network management with 24/7 quality and network monitoring
- Customer service desk, which can be contacted 24 hours a day, 7 days a week
PREPAID SUPPORT
- Additional service available to customers who prefer to make use of prepayment
- Weekly overview of your account balance, usage and registered traffic volumes
- Notification when your account balance requires additional payments
INVOICING AND QUOTING
- Monthly or weekly invoicing is available with clear specifications on traffic and destinations to meet your needs
- Speak with your account manager in regards to long-term pricing, bids and long-tail opportunities
Standard Voice
QOS routing with market-based pricing
Customers require exceptional voice termination service worldwide. Our Standard Voice was created especially for providers who require features such as guaranteed QOS and best rate in the market.
Key Features
- Standard route offers you a combination of routes with QoS and aggressive market-based pricing.
- LCR (Least cost routing) system to take advantage of spot market opportunities yet maintain high quality.
- Cost-effective, exceptional quality termination that allows your business to be competitive and profitable.
INTERCONNECT OPTIONS:
IP connections via the public Internet from anywhere in the world.
QUALITY ASSURANCE
- Priority in customer support
- Real-time monitoring of quality parameters, such as Answer Seizure Ratio (ASR) and Network Effectiveness Ratio (NER)
- Proactive regular testing on ACD ASR, PDD
- Central network management with 24/7 quality and network monitoring
- Customer service desk, which can be contacted 24 hours a day, 7 days a week